Privacy Policy
At The Dog Coach, we take your privacy seriously. We are committed to maintaining the confidentiality of every client and protecting all personal information shared with us throughout our work together.
1. Confidentiality
- Every client case, training detail, and personal situation is treated with the highest level of confidentiality.
- We will never share your dog’s behavioural history, your training plan, or any related information with other clients or outside parties.
2. Use of Personal Information
- We only collect the information necessary to deliver our services effectively — such as your name, contact details, and home address.
- This information is securely stored and will never be sold, shared, or provided to third-party companies, marketing agencies, or mailing lists.
3. Communications
- We do not send promotional emails or marketing messages from ourselves or any third-party service.
- Communications will be limited to scheduling, progress updates, follow-ups, or important information directly related to your training services.
4. Social Media & Content Use
- We may occasionally take photos or videos during training sessions to highlight progress or provide educational content.
- These materials will only be used publicly (such as on social media, websites, or marketing materials) with your explicit approval, given verbally or in writing.
- Once permission is granted, The Dog Coach reserves the right to use that content at our discretion, including for promotional, educational, or commercial purposes.
5. Data Security
- Your personal data, including your address and contact information, is stored securely and only accessible to authorized personnel.
- We take all reasonable steps to ensure your information is protected at all times.
Your trust means everything to us. If you have any questions about how your information is handled or wish to clarify anything in this policy, please contact Jack directly.